To demonstrate the FAQ capabilities let's add a FAQ to the 'Animal information' example project. This is very simple since the default settings of the project folder already provide the ability to add a FAQ.
Adding an FAQ
Just popup the menu of the 'Project: Animal information' folder and select 'New -> FAQ'
Entering the FAQ description
Enter the description of the FAQ folder and click 'OK'.
The FAQ folder added to the project folder
When the FAQ folder is added to the project folder you won't see its description in the tree node. Instead, only the 'FAQ' prefix is shown. This is a default behaviour since the project folder is setup to hold only one FAQ folder. This behaviour can be changed and it is explained in changing the class behaviour. Anyway, we strongly advise you to specify a decent description for all your new objects even when it is not immediately shown in the Workbench tree node.
If required you can further subdivide your FAQ into categories. Assume for example you want to categorize the ‘Mammals’ and ‘Amphibians’ FAQ topics.
Subdividing a FAQ into categories
Popup the menu on the FAQ folder and select ‘New > FAQ category’.
Entering the FAQ category description
Enter ‘Amphibians’ as description and click ‘OK’. Use the same working principles to add the ‘Mammals’ category.
Finally you can add the actual FAQ topics. For example, add a FAQ topic to provide a straight answer to the question ‘Is a shark a mammal’.
Adding a FAQ topic
Select the ‘Mammal’ category, popup the menu and select ‘New > FAQ topic’.
Entering the FAQ topic description
Enter the description of the topic and try to reflect the question in the description. Here in this example that would be ‘Are sharks mammals’. Click ‘OK’ to add the topic to the category.
Next, select the topic in the tree and note the button that appears in front of the title on top of the editor pane as indicated by the red arrow in the next image.
Opening the FAQ topic's chunks popup
A FAQ topic consists of two predefined chunks: a question and an answer. If you click on that button a popup reveals those two chunk items on the left of the editor pane.
A FAQ topic's chunk list
The 'Question' chunk is pre selected. If you put the cursor back in the editor pane on the right the 'Chunks' popup will close and you can further explain the question.
Entering the FAQ topic's question chunk
Next, re-open the 'Chunk' popup by clicking on the button and select the ‘Answer’ item in the 'Chunks' popup to enter the answer in the editor pane. Also note the description of the selected chunk in the editor title as indicated by a red rectangle in the next image.
Entering a FAQ topic's answer chunk
When the FAQ topics are ready you can preview the entire 'Project: Animal information' to check out the result. You will notice the 'FAQ' item in the navigation bar.
Navigating to the FAQ page
Click on it to navigate to the FAQ page.
A FAQ topic with a question and an answer chunk
Expand the category and select the underlying topic. On the right you see two chunks: the question part and the answer part. The two titles 'Question' and 'Answer' can be customized and translated.
Should you have left the 'Question' chunk empty because you think the description 'Are sharks mammals' is clear enough than the FAQ topic will only show the 'Answer' chunk as shown in the next image.
A FAQ topic with only an answer chunk
Here in this case the title (see red rectangle) on top of the topic actually represents the question part.