Authoring - Creating an auditing rule to trace user activity

A very interesting question to evaluate the value of a project might be 'Which of my customers have entered the system and for how long?'. This calls for an auditing rule of the type 'Tracing user activity'. The next steps explain how to set this up.

Adding a new auditing rule to trace user activity

Popup the menu of the 'Auditing rules' object and select 'New auditing rule'. Enter the description and select the option 'Trace user activity'.

Selecting the events and the logging period

Select the new auditing rule in the tree and select the 'Logon' and the 'Logoff' events on the right pane. You can eventually indicate the logging period. Save the auditing rule.

Indicating the auditing source and propagating it

Select the user group you want to trace in the tree and click on the 'Properties' tab on the right. Expand the 'Auditing' section and click on the 'Add new source' button on the right of the 'Auditing sources' listbox. A new source item will appear in that listbox. Click on the 'Propagate' button on the right of the 'Auditing sources' listbox and propagate the auditing source to the user group's dependants.

Assigning the auditing rule to the user group

Next, click on the 'Add' button on the right of the 'Auditing rules' listbox and select the new auditing rule on the window that opens. Click the 'OK' button to close that window and the selected auditing rule will appear in the listbox.

Propagating the auditing rule to the dependants

Click on the 'Propagate' button and propagate the auditing rule to the dependants. Save the user group (the dependent user account are included in the save).

Publishing the auditing rule

Publish the auditing rule to activate the setup.

From now on all logon and logon events of each user in that specific user group will be logged. You can open an overview of these logs by popping up the menu of that user group object in the tree and then selecting the 'Which of my customers have entered the system and for how long' item.

Opening the auditing log

Authoring

 About HelpServer
 Starting up and logging on
 The basic working principles
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
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 Creating an index
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 Team authoring
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 Setting up structured authoring
 Generating file based output
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 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Smartcontent
 Notification
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 Translating
 Customizing the look and feel
 User accounts
 Security
 Working with templates
 Working with metadata
 Versioning
 Auditing
 Overview
 Creating an auditing rule to trace content access
 Enabling the auditing
 Performing the auditing
 Creating an auditing rule to trace user activity
 Auditing for a specific part in a project
 Workflow management
 Annotations
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript