Authoring - Printing

The Workbench allows you to print any content object, this can be a folder (a book, a chapter, etc) or a single topic.

Printing content from the Workbench

If you popup the menu on the tree node you can see the the 'Print' menu item has a sub item per supported language. If you select one of the language sub items the web browser will open to extract the content over the web and to launch the print request.

The moment the print request is launched a page will inform you that printing is busy.  HelpServer converts its content to PDF format to support printed output. So, your browser should have the Adobe Reader plugin installed to read and print the generated PDF output. The minimum required version is Acrobat Reader version 6.0.

Mozilla FireFox

To display PDF files inside the Firefox browser window, you can use the built-in PDF Viewer or the Adobe PDF reader plugin.

To change from using the built-in PDF viewer to your Adobe PDF reader plugin:


At the top of the Firefox window, click on the Tools item (=ALT+T) in the menu bar and then select Options.


Select the Applications panel.


Find Portable Document Format (PDF) in the list and click on it to select it.


Click on the drop-down arrow in the Action column for the above entry and select Use Adobe Acrobat (in Firefox) .


Google Chrome

To display PDF files inside the Google Chrome browser window, you can use the built-in PDF Viewer or the Adobe PDF reader plugin.

To change from using the built-in PDF viewer to your Adobe PDF reader plugin:


Type chrome://plugins/ into the Address bar of Google Chrome and press Enter.


From the dialog that opens you can disable the default Chrome PDF Viewer and enable the Adobe Reader.


Internet Explorer


Open Internet Explorer, and choose Tools > Manage Add-ons.


Under Add-on Types, select Toolbars And Extensions.


In the Show menu, select All Add-ons.


In the list of add-ons, select Adobe PDF Reader.


Click the Enable or Disable button (it toggles depending on the status of the selected add-on):


Enable sets the Adobe PDF Reader add-on to open PDFs in the browser.


Disable turns off the add-on so it does not open PDFs in the browser.


Please be patient, the print formatting process can take awhile.

Print in progress

As soon as the print process is finished the web browser engages your Acrobat Reader to open the PDF file. Then you can than read through the entire document and print the entire file or only the pages you need.

Content opened in the PDF file

Some web browsers might popup their File download window prior to opening the file so that you can choose to open or to save the resulting PDF file.

Opening the PDF file

About page breaks

In a book it is common practice to have page breaks at chapter level, which is usually the first level in the book's table of contents. However, a folder (I.e a chapter)  that is shared by multiple documents is not guaranteed to act as ‘level one chapter’ in each of these documents. So, a system that strictly separates structure and content and that supports shareable objects may not store these kinds of page breaks in the document (I.e the topics) itself. Instead, the page breaks are defined in another HelpServer object called a ‘Print lay-out’.  The print lay-out allows you to set page breaks at the nodes in your document’s structure instead of in the topics' body.

If you still would require a page break in a topic you do this by pressing CTRL + Enter. A page break tag will appear at the cursor position. But we strongly advise you to use these kinds of fixed page breaks with care. The object concept of HelpServer does not leave any room for a 'Page view' which makes it hard for you to visually inspect the effect of your page breaks.

A fixed page break in a topic


 About HelpServer
 Starting up and logging on
 The basic working principles
 Introducing the Workbench
 Adding a new project
 Creating the content structure with folders
 Adding the content in topics
 Previewing the result
 Changing the object description
 Adding new objects at a specific position in the folder
 Rearranging objects in a folder
 References to content objects
 Using the work modes
 The properties of a content object
 The properties of a reference to a content object
 Copying, cutting, and pasting
 The object status
 Searching for changed content
 Recovering unsaved changes
 Enabling and disabling a reference in a folder
 Auto selecting a topic in a folder
 Controlling the levels in the folder structure
 Grouping topics in a folder
 Your profile and Workbench preferences
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
 Using snippets
 Spelling checking
 Using the view mode
 Creating an index
 Creating a FAQ
 Creating a glossary
 Team authoring
 Working with projects
 Setting up structured authoring
 Generating file based output
 Creating printed output
 Importing files and folders
 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Customizing the look and feel
 User accounts
 Working with templates
 Working with metadata
 Workflow management
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript