Authoring - Using the work modes

The HelpServer Workbench uses tabs on top of the right pane to select the work mode of the object that is currently selected in the tree on the left.

The work modes

'Edit' is the mode in which you are going to work most of the time.


'Properties' is a control panel to handle the object's behavior such as security, workflow, notification, auditing etc. If you are using a trail version you can change all these objects. But in a real project this would be the administrator's or the project leader's responsibility.


'Translate' is to enter and/or to check translations.


In the beginning you will be using the 'Edit' work mode most of the time. If you read through this documentation every now and then you will be instructed to switch to another work mode. Just make sure you switch back to the 'Edit' work mode afterwards.

Some important remarks:

If you change the work mode of a folder then its dependent objects are automatically switched to the chosen work mode of their parent folder. Afterwards, you can manually switch the dependants to another work mode.


Most editing functions performed on an object in the tree will automatically switch the object back to its 'Edit' work mode.


An object's work mode is remembered after refreshing it but if you refresh a folder the dependants will always revert to the work mode of their parent folder.


If you (re)start the Workbench all objects operate in the 'Edit' work mode.



 About HelpServer
 Starting up and logging on
 The basic working principles
 Introducing the Workbench
 Adding a new project
 Creating the content structure with folders
 Adding the content in topics
 Previewing the result
 Changing the object description
 Adding new objects at a specific position in the folder
 Rearranging objects in a folder
 References to content objects
 Using the work modes
 The properties of a content object
 The properties of a reference to a content object
 Copying, cutting, and pasting
 The object status
 Searching for changed content
 Recovering unsaved changes
 Enabling and disabling a reference in a folder
 Auto selecting a topic in a folder
 Controlling the levels in the folder structure
 Grouping topics in a folder
 Your profile and Workbench preferences
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
 Using snippets
 Spelling checking
 Using the view mode
 Creating an index
 Creating a FAQ
 Creating a glossary
 Team authoring
 Working with projects
 Setting up structured authoring
 Generating file based output
 Creating printed output
 Importing files and folders
 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Customizing the look and feel
 User accounts
 Working with templates
 Working with metadata
 Workflow management
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript