A FAQ or Frequently asked questions are listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic.
Usually a FAQ is managed by people who are experts in a specific topic area. These people must try to build a resource the entire community can use. The best questions are ones that, when answered, will help others.
In HelpServer you can add a FAQ folder to your project folders. A FAQ folder holds and organizes all the FAQ topics. A FAQ topic is set up to hold two chunks: one to hold the question, another one to hold the answer. But if required, this behavior can be changed. Once a FAQ folder has a lot of information, it may be difficult to navigate. At that point you may want to subdivide the FAQ folder into multiple categories to neatly organize all the topics.