Authoring - Incorrect database settings

This window will popup during the logon in case HelpServer's database is not properly set up.

Incorrect database settings

Only the administrator is able to correct the database settings. So, if you are the administrator then perform this task as soon as possible because nobody is able to access the HelpServer database until it is fixed. The details are explained in Installation guide - Commercial-quality > Defining the data source.


 About HelpServer
 Starting up and logging on
 Starting the Workbench
 The Workbench log on
 Requesting a forgotten password
 Renewing your password
 License expiration
 Incorrect database settings
 The basic working principles
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
 Using snippets
 Spelling checking
 Using the view mode
 Creating an index
 Creating a FAQ
 Creating a glossary
 Team authoring
 Working with projects
 Setting up structured authoring
 Generating file based output
 Creating printed output
 Importing files and folders
 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Customizing the look and feel
 User accounts
 Working with templates
 Working with metadata
 Workflow management
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript