Authoring - Overview

HelpServer makes it very easy to to use media files stored on the Internet. You can insert virtually any file in a HelpServer topic. However, the browser should be able to utilize the file type, usually by means of a plug-in. Well-known browser plug-ins include the Adobe Flash Player, the Adobe Acrobat Reader, the QuickTime Player, Microsoft Office add-ins, etc...

HelpServer distinguishes the following kind of media files.


Audio files.


Video files.


Text files, which contain plain text that can be edited by simple applications that are usually pre-installed on your desktop computer such as NotePad and WordPad.


Application files, which are for example Microsoft office files, PDF files, basically any file that requires some browser plug-in or add-in.


About document and file management

With HelpServer you can add all kinds of files and documents from your desktop to a central repository, neatly organize them in folder structures and insert file links in your content. People all over the world can access the files over the Internet using only a web browser.

The files remain under the control of HelpServer's integrity and security mechanism. Active links to files are registered, and files that are no longer referred to are removed automatically.

This a major asset: you do not have to be concerned about what happens with your file references when you move a file object from one place to another since links remain active at all times.

If a file is changed, you simply reload it to the Workbench to refresh the contents in the HelpServer database. Metadata for search and retrieval are automatically created for most types of documents.


 About HelpServer
 Starting up and logging on
 The basic working principles
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Inserting files from the file system
 Inserting files from an external location
 Using the files from the project gallery
 Video and audio
 Application and text files
 Reloading files
 Restoring files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
 Using snippets
 Spelling checking
 Using the view mode
 Creating an index
 Creating a FAQ
 Creating a glossary
 Team authoring
 Working with projects
 Setting up structured authoring
 Generating file based output
 Creating printed output
 Importing files and folders
 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Customizing the look and feel
 User accounts
 Working with templates
 Working with metadata
 Workflow management
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript