Authoring - Restoring files

You can extract the files from the HelpServer database and (re)store these back to your disk. As with reloading a file, you have a few options to perform this operation.

You can restore a file directly in the topic where the file link is inserted.


If you are working in a project you can also restore files directly from the project gallery.


The next example demonstrate how to restore an image file from the topic where it is inserted. The same method is used to restore other media files.

Opening the image link properties window

Move the mouse over the image (or the file link) that is inserted in the topic, popup the menu and select ‘Image link properties’. In case it is a video you will have to select ‘Video properties’, in case it is an audio then select ‘Audio properties’, etc…

The 'Image link properties' window

On the ‘Image link properties’ window you click on the ‘File properties’ button. The window that opens shows you the file details.

The 'File properties' window

The file status indicates that the file is not accessible. This could mean that the file has been removed from its original location. So, if you want to retrieve it, click on the 'Restore' button.

The 'Save as' window

On the 'Save as' window that opens you can indicate the location and the name. If you click 'OK' the file is extracted from the HelpServer database and saved on the chosen location.

File restored


 About HelpServer
 Starting up and logging on
 The basic working principles
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Inserting files from the file system
 Inserting files from an external location
 Using the files from the project gallery
 Video and audio
 Application and text files
 Reloading files
 Restoring files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
 Using snippets
 Spelling checking
 Using the view mode
 Creating an index
 Creating a FAQ
 Creating a glossary
 Team authoring
 Working with projects
 Setting up structured authoring
 Generating file based output
 Creating printed output
 Importing files and folders
 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Customizing the look and feel
 User accounts
 Working with templates
 Working with metadata
 Workflow management
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript