Authoring - Overview

Metadata are chunks of information that are attached to content so that it can be more easily managed, retrieved, and searched for.

The metadata isn’t the content. It exists apart from the content and can add a broader interpretation to it. The meaning and use of the content can become clear with metadata surrounding it.

Metadata can fall in different categories but the most common metadata are management elements such as author, subject, project, customer, creator, creation date, status, etc... However, the HelpServer metadata concept is not meant to constitute complex queries.

HelpServer supports system metadata and user metadata. The system metadata is automatically assigned. Assigning user metadata to content requires human intelligence and cannot be automated. Skill is necessary to create, maintain, and deal with metadata properly. So, carefully consider the definition and usage of metadata when you are working with content. The more metadata you use the harder it will be to maintain it.

Authoring

 About HelpServer
 Starting up and logging on
 The basic working principles
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
 Using snippets
 Spelling checking
 Using the view mode
 Creating an index
 Creating a FAQ
 Creating a glossary
 Team authoring
 Working with projects
 Setting up structured authoring
 Generating file based output
 Creating printed output
 Importing files and folders
 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Smartcontent
 Notification
 Feedback
 Translating
 Customizing the look and feel
 User accounts
 Security
 Working with templates
 Working with metadata
 Overview
 Defining metadata
 Using metadata
 Searching with metadata
 Versioning
 Auditing
 Workflow management
 Annotations
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript