To use or harvest the HelpServer content people do not have to install or setup anything. They just use their own web browser as a real time web portal to the content. In HelpServer you define and customize multiple web portals. Each web portal is a standardized transparent client interface to request and receive content from the HelpServer (web) server.
The server centrally manages content in a database and handles the integrity and security. It transfers content objects to and from all the Workbenches in real time over the Internet. It dynamically dispenses the content in web pages as they are requested by your users. Now your content is no longer created and published in a static format.
In a client/server solution such as HelpServer the Workbench and the web portal are the clients allowing you to edit and browse the content respectively while the server is responsible for database access, security, business logic etc. Next image illustrates the HelpServer client/server model.
The HelpServer client/server model