Authoring - Overview

HelpServer’s versioning system saves and restores older copies of active (i.e. published) content. The idea is to revert to content at a point in the past or to show or to prove exactly what the content was on a particular day, which is, for example, a requirement for legal services.

There are two methods to create versions: on request and on publish.

The final state in the life-cycle of a content object is called ‘Active’ and it is produced by the publish function. In the 'Active' state, an object is assumed to be ready for use and only when a content object is in that state you can fix it into a new version.

When you create a new version the active object instance of that moment becomes old or 'Inactive'. Inactive object instances cannot be changed and are read-only. This means that after fixing content in a version you can change and publish the content without affecting the versioned instances.

Users see the active instance of an object by default, but they they can browse the inactive (older) instances.

Authors always work on the 'Latest' object instance and they use can the view mode function to switch to the inactive object instances in order to preview, restore, or remove them.

Versioning is distinct from a backup system. A backup system creates copies of the complete repository while a versioning system creates copies of specific content objects that have changed and released to the user community.

Versioning overlaps revisioning, but revisioning is more granular. Each change is marked and undoable while versioning includes a set of changes in relation to an object’s life cycle.

Authoring

 About HelpServer
 Starting up and logging on
 The basic working principles
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
 Using snippets
 Spelling checking
 Using the view mode
 Creating an index
 Creating a FAQ
 Creating a glossary
 Team authoring
 Working with projects
 Setting up structured authoring
 Generating file based output
 Creating printed output
 Importing files and folders
 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Smartcontent
 Notification
 Feedback
 Translating
 Customizing the look and feel
 User accounts
 Security
 Working with templates
 Working with metadata
 Versioning
 Overview
 Creating versions
 Browsing older versions
 Restoring older versions
 Removing older versions
 Cleanup versions in the mass
 Hints and tips
 Auditing
 Workflow management
 Annotations
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript