Authoring - Overview

HelpServer's workflow management concept is task based. People perform a task on folders and topics and indicate manually whether the task is completed, rejected, or skipped. This triggers a transition of one or more other tasks to be performed, usually by other people.

This flow of tasks is defined by the administrator and assigned to any kind of folder, usually a project folder or a library or a book. The administrator also assigns the performers to each task. Then he starts the workflow, and the performers of the first task can commence. When these people have finished their work, the performers of the next task can begin. When all tasks are performed, the project can be released and the workflow stops.


 About HelpServer
 Starting up and logging on
 The basic working principles
 Using the content in help and documentation systems
 Formatting the content
 Searching and replacing text
 Reusing content with shares
 Navigating with hyperlinks
 Navigating with pointerpaths
 Using bookmarks and jumps
 Duplicating content with clones
 Using tables
 Including media files
 Navigating to web pages
 Using embedded chunks
 Including html code
 Navigating with menus
 Using snippets
 Spelling checking
 Using the view mode
 Creating an index
 Creating a FAQ
 Creating a glossary
 Team authoring
 Working with projects
 Setting up structured authoring
 Generating file based output
 Creating printed output
 Importing files and folders
 Loading files in the project gallery
 Converting legacy content
 Including legacy content in real time
 Transferring objects between installations
 Customizing the look and feel
 User accounts
 Working with templates
 Working with metadata
 Workflow management
 Creating the building blocks
 Enabling the workflow
 Using the workflow
 Indicating the task transition behavior
 Applying structural workflow changes
 The workflow contributors
 The workflow notification
 Using task lists
 Using event exits
 Appendix A: The URL parameters
 Appendix B: The object indicators
 Appendix C: Play Javascript